Covid Safe Experiences & Vaccination Policy
Our preference is that all guests who book and travel with us on a day experience are fully vaccinated. Guests may be requested to verify their vaccination status and if unvaccinated, should be aware that they may be required to wear face masks and physically distance. All government mandates applicable to vaccine requirements for visitors to day venues and service experiences will supersede the Journey Beyond day experience policy. Please visit journeybeyond.com for further details about the Covid Safe Experiences & Vaccination Policy.
Tickets purchased are valid for 12 months from the date of purchase unless specified on the ticket. Tickets are non refundable or transferable. Please note that due to weather conditions and unplanned maintenance we cannot guarantee ‘The Edge’ will be operating every day. Please note that we cannot guarantee exclusive use of ‘The Edge’. Pre-purchase of Edge tickets does not grant express entry into the Edge – there may be a wait time for The Edge Experience on the day of your visit.
By purchasing this ticket and accepting admission to the Eureka Skydeck, you do so at your own risk and you hereby release Melbourne Eureka Tower Observation Deck Pty Ltd and the Eureka Skydeck building owners, lessees, managers and their respective employees, agents and contractors to the maximum extent permitted by law, including the maximum extent permitted by the Fair Trading Act/Fair Trading (recreational Services) Regulations from any loss or damage to you or your property that may occur even if caused by the neglect or fault of any one or more of those parties.
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