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15º
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Terms and Conditions

Terms & Conditions

Ticketing

A Melbourne Skydeck ticket grants the holder entry to the fastest lifts in the Southern Hemisphere, taking you sky high up to Melbourne Skydeck on level 88. Your ticket gives you access to our Melbourne 3-D interactive model and Bar 88 experiences. The brand-new Voyager Theatre, Edge and Plank Experiences are an additional cost and can be added when purchasing your ticket. Tickets are available for purchase online or at the Melbourne Skydeck admissions entry counter. Open entry tickets purchased online are valid for 6 months from the date of purchase unless specified on the ticket and will be e-mailed to you. Tickets are non-refundable or transferable. Tickets booked for a particular date are valid for that day only and cannot be used at any other time. Tickets purchased online must be presented on arrival, either on your smartphone or via hard copy. Tickets purchased at the Melbourne Skydeck admissions entry counter are valid for day of purchase only.

By purchasing this ticket and accepting admission to the Melbourne Skydeck, you do so at your own risk and you hereby release Melbourne Eureka Tower Observation Deck Pty Ltd and the Melbourne Skydeck building owners, lessees, managers and their respective employees, agents and contractors to the maximum extent permitted by law, including the maximum extent permitted by the Fair Trading Act/Fair Trading (recreational Services) Regulations from any loss or damage to you or your property that may occur even if caused by the neglect or fault of any one or more of those parties.

Please note that due to weather conditions and unplanned maintenance we cannot guarantee all additional experiences will be operating every day. Please note that we cannot guarantee exclusive use of experiences. Pre-purchase of tickets does not grant express entry into Skydeck or any additional experiences – there may be a wait time for Skydeck and additional experiences on the day of your visit.  VR Theatre – Photosensitive Epilepsy, if you have a history of epilepsy or seizures, consult a doctor before entering theatre.

Concessions

Valid concessions include Student Photo ID, Seniors (valid Australian Seniors Card required) and Health Care Cards. Please provide evidence on your visit to qualify for one of these discounts. Children under four years of age can enter free of charge.

Group Bookings

Pre-booking is required for Group Bookings. Payment must be made on the day of visit prior to entry in one single transaction. Additional experiences can be purchased on the day of your visit.

Melbourne Skydeck 15th Birthday Ticket Sale Terms and Conditions-

15th Birthday tickets are available for purchase online from the official Melbourne Skydeck website from 10am Tuesday May 17th, 2022, to 10am Thursday May 19th, 2022. Tickets are for Melbourne Skydeck Admission only. Tickets purchased in a single transaction must be redeemed during the same visit. If you wish to redeem on separate occasions, please process each transaction separately. 15th Birthday tickets are only available via the official Melbourne Skydeck website. Promotional tickets are NOT available to purchase onsite. 15th Birthday tickets are STRICTLY valid for 5 months from the purchase date – no extension will be granted for ANY reason. The expiry date is listed on the ticket. No further discounts apply to the 15th Birthday tickets. 15th Birthday tickets are valid for one time adult, concession or child (4-16 years) Skydeck Admission. These tickets are NOT valid for family packs. Tickets are non-refundable or transferable. No booking time is required- tickets can be used anytime during opening hours until the expiry date. $15 Melbourne Skydeck Birthday tickets does not include any additional experiences. By purchasing this ticket and accepting admission to the Melbourne Skydeck, you do so at your own risk and you hereby release Melbourne Eureka Tower Observation Deck Pty Ltd and the Melbourne Skydeck building owners, lessees, managers and their respective employees, agents and contractors to the maximum extent permitted by law, including the maximum extent permitted by the Fair Trading Act/Fair Trading (Recreational Services) Regulations from any loss or damage to you or your property that may occur even if caused by the neglect or fault of any one or more of those parties.

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